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706, 2015

Can my PeriCoach be detected by other wireless devices?

The sensor will be detected by other wireless Bluetooth devices but only when the sensor is in discoverable mode (blue flashing LED), however the sensor will only talk to devices running the official PeriCoach app.

706, 2015

Are the results permanent?

As with any other muscle group, the pelvic floor muscles will lose tone if not exercised regularly. It is highly recommended to maintain your pelvic floor strength with the Ongoing Program.

706, 2015

Will the PeriCoach cure my incontinence?

The PeriCoach is designed to assist in performing pelvic floor exercises, which are known to improve muscle strength and endurance. If your incontinence is due to a weak pelvic floor, this improvement in muscle condition should improve continence. However, if you have an underlying condition, or your incontinence is not due to a weak pelvic floor, you may need to […]

706, 2015

Can I clean the sensor in the dishwasher?

No, please follow cleaning instructions or you may void your warranty.

706, 2015

I received a Connection Lost message during an exercise session. What does this mean and what do I do?

This message means the Bluetooth connection between the sensor and your smartphone has been interrupted. Simply select Reconnect and the app will attempt to reconnect with the sensor. You may need to try a couple of times before connection is re-established. Ensure the phone is within direct range of the inserted sensor. There is no need to remove the sensor.

706, 2015

My strength seems to be improving but my incontinence isn’t?

Weak pelvic floor muscles are one contributing factor to urinary incontinence. If you haven’t noticed an improvement, please consult you clinician for further investigation.

706, 2015

How do I store the sensor between uses?

The PeriCoach comes with a discreet case that can store the sensor, as well as charge it between uses. Ensure the sensor is cleaned and dried before storing in the charging case. Ensure the lid is fully closed to prevent lint/dust build up on the sensor unit.

706, 2015

Is there an age limit for using the PeriCoach?

Yes. Incontinence can affect women of all ages, and the PeriCoach is suitable for use in all stages of life. However, the PeriCoach should not be used by children under 12 in any circumstance and adolescents should only use the sensor under strict supervision by a qualified medical practitioner.

706, 2015

How long does the battery last without recharging?

The battery will deliver approximately four hours of continuous use and approximately one week in standby mode.

706, 2015

Can I use the PeriCoach while I’m pregnant?

The PeriCoach is safe to use during a normal pregnancy as it does not deliver any energy into the body. If you have an unstable pregnancy, or if your doctor has advised you against sexual activity during your pregnancy you should not use the PeriCoach whilst pregnant.