Ensure that you have finalised your registration via the email link that was initially sent to you when you signed up for PeriCoach. Head to your portal, pericoach.com/user, and underneath the login username and password fields is a Forgot Password link. Click on this and follow the prompts. You must use the same email and date of birth that you signed up with. If you are having any problems with this please contact our help team on 1800 016 794.